How to redeem this Offer

• The Taj Hotels Gift Card/E-Gift Card will be presented to the Hotel Staff for redemption
• In case of a physical Card, the card will be presented to the staff, the Staff swipes in the MSR reader connected to the machine where the Qwikcilver Application installed. If the card is E-gift Card, the guest will provide the Card no. and the pin.
• The Hotel Staff will redeem the gift card for the said Bill Amount to be settled
• Upon successful redemption of the card, the guest is handed with the redemption receipt.

Terms & Conditions

• The Gift Card/e-Gift Cards can be redeemed at any Taj Hotels Resorts & Palaces, Vivanta by Taj - Hotels & Resorts, The Gateway Hotels & Resorts located in India. However the same cannot be redeemed at any of the Taj Safari and Wilderness Lodges
• The Gift Card/e-Gift Card is valid for spends made towards rooms, spa services, food and beverages, taxes, fees and surcharges at any Taj Hotels in India without restrictions, except for Banquets and paid-outs like car transfers, Wi-Fi, retail spends at Taj Khazana or any third party outlets at Taj properties, business centre equipment hire, hired services from third party sources, or any expenses of personal nature for which a pay-out is raised such as buying medicines, repairs of personal items etc.
• The gift card shall not be valid for use at any other service establishment or for withdrawal of cash.
• The Gift Card/e-Gift Card is valid for 365 days from the date of its issuance.
• Multiple transactions can be performed on a gift card until the value of the card is exhausted. However an e-Gift card is valid for 1 use only.
• Should your purchase value exceed the value of the Gift Card/e-Gift Card, the differential amount of such purchase should be paid at the point of sale either in cash or through a major credit/debit card, at the time of making such a purchase.
• No refund, replacement or cash back would be considered against the Gift Card/e-Gift Card.
• Valid Gift card/e-Gift card in its original form has to be presented at the time of availing a service.
• The Gift card/e-Gift Card cannot be used for deposit, advance purchase or to secure or confirm a reservation. This Gift Card/e-Gift Card is cash equivalent. Taj is not responsible for lost or stolen cards.
• Any defaced, torn, altered, spoiled or cancelled physical Gift Card is termed invalid and shall not be accepted.
• Once a Gift Card/e-Gift Card is issued, the company will not entertain any request from anybody for cancellation. Redemption of Gift Card/e-Gift card by its bearer shall be valid discharge of the company's liabilities in respect of Gift Card.
• No Loyalty Points can be earned on Gift card spends. Any dispute needs to be referred to the company and the decision of the company shall be final
• The Gift Card/e-Gift Card is subject to applicable laws. The company and Gift Card holder shall comply with all applicable laws promulgated by any statutory/judicial/competent authority from time to time in this regard.
• Any dispute relating to the Taj Gift Card/e-Gift Card shall be subject to the exclusive jurisdiction of courts at Mumbai. Taj reserves the entitlement to amend these terms and conditions from time to time. Any change in these terms and conditions can be viewed on our website
• For any queries, balance check and date of expiry please visit www.tajhotels.com/giftcards or call our customer care center at 1800 111 825.